Lost something
on the bus?

Contacting the operator's lost-property team directly is the fastest next step.

Before calling, prepare the route, boarding and alighting stops, date, and approximate time.

KMB

Kowloon Motor Bus

Lost property
3708-1333
Office hours
Monday–Friday
9:00 AM–6:30 PM
Excluding public holidays
CTB

Citybus

Service phone
2136-8888
Online report
Lost Property Website ↗
Service hours
Daily, 8:00 AM–8:00 PM
Recorded information is available outside office hours
GMB

Green Minibus

Operator details
Find route details ↗
If not recovered
Police report information ↗
What to do
Routes are run by different operators. Identify the operator for your route and contact it directly; if the item is not recovered, report the loss to Police.
MTR

MTR Bus

Lost property hotline
2861-0020
Online registration
MTR lost property ↗
Scope and hours
For items lost within the past six weeks on Heavy Rail, Light Rail, or MTR Bus.
Daily, 8:00 AM–8:00 PM